All our properties offer a full refund or no charge cancellation policy; If cancelled within 7 to 14 days of the arrival. The time to cancel differs please check property specific cancelation policies.
All our properties are strictly non smoking.
Our team will contact you closer to your check in date & will meet you at the property with the keys.
Yes we supply all towels and linens for use during your stay, more towels can be provided just contact us & let us know.
Yes we have super fast broadband free of charge Wifi across all our properties.
Yes parking is provided for use during your stay please be advised depending on which property your staying in different parking rules may apply.
Check in is from 3pm Please let us know an approximate time of arrival so that we can meet you at the property during your check in
Check out is at 11am this gives us sufficient time to change over our apartment for other guests. Upon check out we will be needing the use of our parking spaces so please make prior arrangements if spending the day in Cardiff.